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Don’s Directives – Service Roundtable’s David Heimer Interviews “DependableDon” Harris
Hear what Don had to say about…

How “You” Can Benefit From A Mastermind PEER Group!
So you've never been a part of a Mastermind PEER Group? Maybe "NOW" is your time! In this article we'll be looking at what a Mastermind PEER Group is, what is the structure of a Mastermind PEER Group, It's benefits and how to go about finding the group that's...

The Importance Of Knowing Your “Cost of Doing Business”
Do you know what it cost you per hour or per completed call to run your Service Business? If you don’t, you better find out in a hurry. This one number is probably the most critical number to know to ensure the success of your business. In the service...

When Is The Right Time To Expand
So you are considering expanding your business, adding a technician or customer service rep or even expanding into a new area of service! But is the time right, How do i make that decision? As entrepreneurs and business owners we keep looking...

When Customers Won’t Pay Their Bills
So Why Don’t Customers Pay Their Bills There has been a lot of discussion lately on one of the forums in the Appliance Service Industry on what to do about customers when they refuse to pay for services rendered, especially after you have made...